We always interview our cleaners in person. We conduct background and reference checks. We are licensed and insured. We want you to feel as comfortable as possible with our cleaners in your home.
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Can I trust my cleaning professional?
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What happens if something goes wrong during my appointment?
Contact us immediately and let us know what went wrong so we can remedy it quickly and efficiently. You can Email us at admin@spotlesspromisemaids.com or call at (404) 939-2418.
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Is my billing information kept safe and secure?
We assure you that your credit card information is secure. Not only do we utilize extended validation SSL but credit card transactions are processed by Stripe and is layered in a 256 bit security protocol. Additionally, no credit card numbers are stored in our system, just a token that allows us to charge you. We take security very seriously.
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Do the cleaning professionals go through a background check?
We conduct full background checks and reference checks on every employee and we participate with E-Verify so all of our cleaners are legally authorized to work in the United States.
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